Altura Hospitality Group LLC ("Altura," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit alturahospitalitysolutions.com (the "Website") or contact us about our hospitality management, housekeeping, staffing coordination, and related services.
1. Information We Collect
We may collect information that you provide directly to us, including your name, job title, company name, email address, telephone number, and the content of your inquiry when you submit a contact form, email us, or otherwise communicate with us. We may also collect information about your hotel, property, or service needs that you choose to provide while requesting information, an evaluation, or a proposal.
2. How We Use Information
We use the information we collect to respond to inquiries and provide requested information, evaluations, proposals, or services; communicate with you about Altura and our services; operate, maintain, secure, and improve the Website and our business operations; and comply with legal obligations and protect our rights, safety, and property. We do not sell your personal information or use it for targeted advertising.
3. How We Share Information
We may share information only as reasonably necessary with service providers that help us host the Website, manage communications, or support our operations; with professional advisers, insurers, or government authorities when required or appropriate by law; or with a successor or prospective purchaser in connection with a merger, financing, acquisition, sale of assets, or similar transaction, subject to appropriate protections. We do not rent or sell personal information to third parties.
4. Cookies and Similar Technologies
The Website may use cookies or similar technologies to keep the Website functioning, understand general Website usage, and improve user experience. You may adjust your browser settings to limit or reject cookies. Some features of the Website may not function properly if cookies are disabled.
5. Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to respond to requests, provide services, meet legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Privacy Requests
You may request access to, correction of, or deletion of the personal information we hold about you, subject to applicable law and legitimate business or legal requirements. You may also opt out of non-essential marketing communications at any time by using the unsubscribe option in the communication or contacting us. To make a privacy request, contact us at info@alturahospitalitysolutions.com. We may need to verify your identity before completing a request.
7. Third-Party Links
The Website may link to third-party websites or services. Altura is not responsible for their privacy practices or content. We encourage you to read their privacy policies before providing information to them.
8. Children’s Privacy
The Website and our services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the Effective Date above. Your continued use of the Website after an update means that you accept the revised Policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Altura Hospitality Group LLC777 Brickell Avenue, Suite 500
Miami, Florida 33131
info@alturahospitalitysolutions.com